Frequently Asked Questions

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Is the hot tub open?

Our outdoor hot tub is temporarily closed. We are sorry for the inconvenience.

I have a service dog. Do I have to pay the pet fee?

I have an emotional support/comfort/therapy animal. Do I have to pay the pet fee for him/her?

I have to go to an event where my service dog will be an inconvenience. Can I leave him at the hotel while I'm gone?

Do you offer room service?

When and where do I check out?

I found a lower rate somewhere else. Will you match it?

Do you offer discounts to seniors, military, or AAA members?

Do you have a pool?

What is your cancellation policy?

What forms of payment do you accept?

Do you offer group rates?

Are you pet-friendly?

Is smoking allowed on the property?

Do you accept reservations from local residents?

A Totally "Tube"-ular Time in Asheville

One of Asheville’s most popular summertime activities is tubing on the French Broad River. It’s the perfect pastime for relaxing on vacation…

Due to circumstances beyond our control, our pool will be closed until mid-July. We apologize for the inconvenience.

Planning to buy Dad another coffee mug or tie for Father’s Day? Mix things up this year! Instead of spending money on Father’s Day gifts…