Asheville, NC hotel - The Residences at Biltmore

COVID-19 Updates

UPDATE 11/24/20: Executive Order No. 180 Increasing Face-Covering Requirements to Prevent the Rapid Spread of Covid-19

The governor of North Carolina enacted Executive Order No. 180 on Nov. 23 that requires face coverings in public places “To prevent the rapid spread of Covid-19”. The order includes wearing a face covering “…indoors if anyone else is in that space who is not a member of the same household,” and outdoor spaces where “it is not possible to consistently be physically distant by more than 6 feet from non-household members”.

Violators are subject to citations by law enforcement and/or fines. A guest who enters a public space and refuses to wear a mask or leave the premises is subject to enforcement of trespassing laws.

Please help us by complying with this state-mandated requirement when you are on the premises of The Residences at Biltmore, in the hotel lobby, or in the Azalea Bar & Kitchen restaurant.

Read the entire order here: North Carolina Executive Order No. 180

UPDATE: Buncombe County Lodging Facilities are Open

In keeping with the Buncombe County’s Stay Home, Stay Safe declaration, and in conjunction with the State of North Carolina’s Stay at Home Order, The Residences at Biltmore is open to leisure travel, as of May 22, 2020.

Buncombe County Supplemental Declaration and Interpretive Guidance

Cleaning Protocols

The Residences at Biltmore takes pride in maintaining a high standard of cleanliness and hygiene. The health and safety of our guests and staff is our top priority. In response to the coronavirus, we are implementing additional COVID-19 cleaning protocols to ensure the health, safety, and well-being of our guests, such as:

  • Increasing the frequency of cleaning our public areas (including lobbies, elevators, door handles, public bathrooms, and countertops) with the continued use of hospital-grade disinfectant.
  • Updating our employees with the latest information regarding the virus and its spread.

Biltmore Estate Information

Biltmore continues to update their website about what’s happening on the estate. You can follow along at the link below:

COVID-19: Health and Safety Update

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