Concierge Services

Book with The Residences at Biltmore all-suite hotel and receive personalized concierge service.

Concierge Service & Requests

Are you celebrating or planning an event? How can we help? Our dedicated concierges are here to take your special requests for any occasion: Birthdays, anniversaries, honeymoons, and more. We frequently arrange flowers, champagne, and chocolate deliveries, as well as in-suite couples massages, and restaurant reservations.

For those seeking outdoor adventure, our staff can arrange hot air balloon rides, zip-lining, tubing, rafting, kayaking, hiking, cycling, waterfall rappelling, or horseback riding.

Avid golfers can contact us for recommendations and to schedule a tee time at one of the many beautiful golf courses in the area. And if you’re still looking for more activities, we can suggest a variety of tours: Historic trolley tours, comedy tours of Asheville, food tours, Pubcycle, Brews Cruise or Segway tours, as well as brewery tours.

Don’t see what you’re looking for? Just ask! If there’s something you want to do while you’re in Asheville, we can make it happen.

General Contact

Plan Your Stay

Biltmore Estate
Guests of The Residences at Biltmore are just 1/2 mile from the gates of the Biltmore Estate. With over 175,000 square feet of home and expansive gardens, you may just need more than a day to see it all. Built for George Washington…
Brewery Tours
Asheville is pretty well-known for its breweries and craft beer industry; in fact, this city of 93,000 people has more than 30 breweries. That works out to about 17 breweries per 50,000 people, and ranks our southern town solidly as second…
Spa Treatments
Spa services are available upon request and should be booked at least one week prior to arrival. All services are done in the privacy and comfort of your suite by professional and seasoned technicians. Kindly let our concierge know if you…