Asheville, NC hotel - The Residences at Biltmore

Concierge Services

Concierge Service & Requests

Book with The Residences at Biltmore all-suite hotel and receive personalized concierge service. (828) 350-8000

Are you celebrating? How can we help? Our dedicated concierges are here to take your special requests for any occasion: birthdays, anniversaries, honeymoons, and more. We frequently arrange flowers, champagne, and chocolate deliveries, as well as in-suite couple’s massages, and restaurant reservations.

For those seeking outdoor adventure, our staff can arrange hot air balloon rides, zip-lining, tubing, rafting, kayaking, hiking, cycling, waterfall repelling, a Land Rover excursion, or horseback riding. Avid golfers can contact us for recommendations and to schedule a tee time at one of the many beautiful golf courses in the area. And if you’re still looking for more activities, we can suggest a variety of tours: historic trolley tours, comedy tours of Asheville, food tours, rooftop bar tours, as well as brewery tours.

For your convenience, all guests can order Biltmore tickets from our concierge, as well.

If you don’t see what you’re looking for, just ask! If there’s something you want to do while you’re in Asheville, we can make it happen.

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Biltmore Tickets

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