With convenience and ease of stay as defining cornerstones, our hotel Concierge services take care of a spectrum of details and arrangements.

"All of our requests were resolved with courtesy and a great attitude. You have great accommodation and wonderful personnel. We will be back. Thank you."
Wayne
October

"Some friends and I spent a birthday weekend at the Residences. The staff was absolutely wonderful...The room was very clean and absolutely beautiful. Everything we could possibly want was already in the room. When we came back from getting some supplies, we were greeted with balloons and a lovely card wishing me a happy birthday and congratulating my friend on her engagement that we had mentioned in passing. Would definitely recommend the Residences and we'll be back!"
Submitted via TripAdvisor.com by mrcdez
October

Hotel Concierge Services

The Residences at Biltmore Concierge Services

The Residences at Biltmore enhances guest comfort, with the finest Concierge services in Asheville.

When guests use The Residences at Biltmore's Concierge services the world is at their fingertips.

Just inquire, and our staff will be happy to arrange transportation service, babysitting, and pet-sitting or walking services. The Concierge can arrange for pick-up or drop off of dry cleaning, delivery of floral arrangements or gift baskets, grocery shopping service, and package pick-up or delivery.

With in-room massage therapy services available, guests need not leave their suite for well-being and comfort.

Of course, our Concierge staff will always be happy to make restaurant reservations, book a salon or spa appointment, or a golf tee time for guests.

Included here is a sampling of our offerings. Should you desire anything else along the way, we'll do everything we can to accommodate your request. We are, after all, at your service.

Vacation Planning Ideas in Asheville, North Carolina

• Arrange family activities: Fun Depot, Health Adventure, WNC Nature Center and more
• Attraction tickets: Biltmore Estate, Chimney Rock, Asheville Art Museum and others
• Golf course tee times
• Museum and gallery information
• Site seeing tours, including the Gray Line Trolley Tour

Adventure Travel Near Asheville

• Fly fishing and guided trips
• Hiking trails and waterfalls nearby
• Horse back riding
• Hot air balloon rides
• White water rafting: Nanthahala or French Broad River

Allow The Residences at Biltmore Concierge to pamper you during your stay in Asheville.

Travel Planning

• Auto rental
• Customized vacation planning with travel itineraries
• Limousine or sedan rental services

Business Travel Planning

• Arrange business travel accommodations
• Arrange tailoring or shoe repair service
• Fax and copy services
• Equipment/AV rental
• Facilitate catering needs